Because our calculators cover tax-related topics (YMYL content), accuracy matters. We aim to correct material errors quickly and transparently.
How to report an error
The best way to report a correction is by email.
support@propertytaxtools.com.au
What to include
To help us reproduce and verify the issue, please include:
- The page URL (calculator or article) where you noticed the issue
- What you believe is incorrect (rate, threshold, formula, wording, assumption, etc.)
- Your expected value/result, and how you arrived at it
- Any supporting source link (ATO/state revenue office/legislation) and retrieval date (if known)
- Example inputs (and screenshots if helpful) so we can reproduce the result
What happens next
After we receive a report, we review the relevant sources and attempt to reproduce the issue. If we confirm an error, we update the page and/or calculator logic. If we can't confirm the issue, we may ask for additional details (for example, the exact inputs used).
We aim to review correction reports within 5 business days, but complex issues or upstream source changes may take longer. This is an aim, not a guarantee.
How we note corrections
When we make a material correction, we may add a short note on the relevant page describing what changed and when. We also update the "Last updated" date where it appears, and we keep source links and retrieval dates visible.
No tax or financial advice
Property Tax Tools provides general information only. This policy explains how we handle factual corrections; it does not mean we can provide tax, financial, or legal advice. If you need advice for your situation, speak with a registered tax agent, accountant, or licensed financial adviser.